The Last of the One-Time-Purchase QuickBooks Licenses… 2019 is Sunset

Mendelson Consulting and NOOBEH cloud services tell you what you need to know about QuickBooks Desktop 2019 and QuickBooks Point of Sale 18.

Tax time isn’t the only annual event businesses have to pay attention to. Each year, just like clockwork, Intuit sunsets another version of QuickBooks desktop software to move forward and focus on newer versions. Feature additions and functional improvements are constantly being introduced so users are regularly asked to update and (annually) upgrade their software. When a new version of QuickBooks is released each fall, Intuit ends support for the older versions in the spring. In this case, as QuickBooks 2022 becomes mainstream, QuickBooks 2019 goes out of support and is sunset.

Service discontinuation for all versions of QuickBooks 2019 will happen on 31 May 2022. After that date, access to any add-on services will end for those still using QuickBooks Desktop 2019. The discontinuation of services applies to QuickBooks Pro 2019, QuickBooks Premier 2019, QuickBooks Accountant 2019, and QuickBooks Enterprise Solutions v19. For users of QuickBooks Point of Sale, the key date is August 10, 2022. After this date, QB POS v18 will no longer have access to add-on services or support.

If you don’t use any add-on services in QuickBooks 2019, then the product will likely still work for you. There will not be any live support available, and none of the other Intuit services that work with QuickBooks desktop will work with your 2019 version, and you won’t receive any updates or patches for security or other fixes. Losing security updates should be reason enough to upgrade your software, even if you don’t need the add-on services. It’s your financial data, so consider the value of having better security than your out-of-date software can provide.

When Intuit decides to discontinue services for QuickBooks Desktop 2019, what that means is that the software will no longer connect to services it once worked with. Services no longer available with QuickBooks desktop 2019 (after May 31, 2022) include

  • QuickBooks Desktop Payroll Services
  • QuickBooks Live Support
  • QuickBooks Online Backup
  • QuickBooks Online Banking
  • Other services QB 2019 connects to…

You also won’t receive critical security updates starting June 1, 2022. If you receive any security updates before this date, we recommend you install them.

This is the full list of QuickBooks products affected by service discontinuation after May 31, 2022.

  • QuickBooks Desktop Pro 2019
  • QuickBooks Desktop Premier 2019 (General Business, Contractor, Manufacturing & Wholesale, Nonprofit, Professional Services, and Retail)
  • QuickBooks Enterprise Solutions 19
  • QuickBooks Premier Accountant Edition 2019
  • QuickBooks Enterprise Accountant 19
  • QuickBooks Desktop for Mac 2019

These are the products/services affected by service discontinuation after August 10, 2022

  • QuickBooks Desktop Point of Sale 18.0 payments services:
    • Intuit Payments integration
    • Intuit Service Store Exchange
    • Mobile Sync feature

To upgrade your QuickBooks software, you will need to purchase a subscription to the new version.

Yes, that’s right — a subscription. There is no longer an option for outright purchase of QuickBooks Desktop software license. Rather, you will be purchasing an annual subscription to the software, which must be maintained in order to keep using the software.

While Intuit sunsets the older versions of QuickBooks every year after a new version is released, these days they’re being a little more aggressive in trying to convert folks to QuickBooks Online (QBO). QBO does offer some neat features such as automatic bank account updates, but it isn’t quite what QuickBooks desktop users have come to expect from their beloved QB. The look and feel of QBO is quite different from QB desktop, as is the data format. QuickBooks desktop “power users” will likely not approve of how QBO handles things and will find that the functionality is limited in comparison.

QuickBooks Online may be a good alternative for Pro version users who don’t need much detailed functionality from their software… paying bills and invoicing customers is easily handled in QBO, but more advanced requirements still need QB desktop to get it done. Another sticky issue with QBO is where multiple company files are involved. With QBO, you pay per-company, but not with QB desktop. For some businesses with many files or business entities to manage, this is a deal-breaker for using QBO.

For businesses that need the features and functionality of the desktop editions but also want the benefits of anytime/anywhere access, consider running your QuickBooks on the Microsoft cloud with NOOBEH. For single-user needs, a Microsoft CloudPC for small business may be just the ticket. It’s affordable (same price or less than with shared hosting) and you can run ALL your business software on it for no additional fees. When multi-user access is needed, NOOBEH delivers completely private cloud servers where all your users can access your business applications and data securely, from anywhere you need them to.

No, QuickBooks Desktop is not going away

Intuit is not doing away with the desktop versions of QuickBooks, no matter what a QuickBooks sales agent may tell you. While the QuickBooks tele-sales group may be focusing on getting people subscribed to QuickBooks Online, there remain millions of users of the desktop editions and Intuit is more than happy to continue selling them software. The features and functionality of QuickBooks desktop editions, particularly Premier and Enterprise, continue to be in high demand by growing businesses around the world. There are also many 3rd party solutions which integrate only with the desktop editions of QuickBooks, due largely to the advanced functionality available.

QuickBooks Online is an easy first introduction to finance software for small businesses. As the business grows and as needs change and become more complex, it will be necessary to implement software solutions that can adapt and address the new requirements. If that’s QBO, great. If QuickBooks desktop editions can handle things better, that’s also great.

Either way, Mendelson Consulting and NOOBEH have the right solution for you, along with the best way to keep it running and working for your business.

Joanie Mann

Joanie Mann

Focus is on Digital business transformation for small/medium businesses. As the principal consultant for Cooper Mann Company and Noobeh's Director of Cloud Services, Joanie Mann provides support and guidance for businesses seeking to implement cloud solutions and hosted services in their IT environments and consults with solution providers to develop or expand application hosting and application delivery service offerings. Joanie is the Director of Delivery for Noobeh Cloud Services (a division of Mendelson Consulting), and is on the board of advisors of ACE Cloud Hosting &

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