There is a distinct difference between watching someone do something and learning how to do it. The best way to learn is to do. Bar none. That is why teaching and training is one thing, but having someone take the reins and drive results in the best learning experience.

(In this analogy, for consistency, I could have said “take the reins and ride” or “take the wheel and drive”, but mixing equine and automobile terms adds a little levity to this precious topic!)

The choice of words above is intended. When you “take the reins” of a horse, you show who is in control. With a tamed horse, you command easily when to start, stop, steer, trot, and gallop. And when a horse is not tamed, by taking the reins, you also find out how much more work that horse needs.

We are software and technology trainers for about a quarter century. Over that time, we have lead learning experiences that involved a lot of watching — but even more doing. Yes, we teach concepts, but if the student wants to learn well, they need to take over the driver seat and operate the computer or the program.

Driving results is the goal of any learning activity. And you want the best, most efficient way to get there. Watching is helpful, but doing is the best driver for learning.




Mario Nowogrodzki, CPA.CITP, is founder and principal of Mendelson Consulting (, an accounting technology firm that assists entities with planning, selecting and implementing business management systems. The firm was selected as Top Technologist by the Sleeter Group and Top Integrations Advisor by Insightful Accountant. Nowogrodzki is a member of the Florida Institute of CPAs Business Technology Section; a contributing author and speaker for Intuit, Accountex, and the Woodard Group. Contact him at or at 954-447-0250.

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