What you need to know about Windows 10 and QuickBooks

Windows 10 and QuickBooks 2016 are the newest in current technology. Both have been out for over a month. To run the latest and greatest, it is key to evaluate your applications for compatibility and even try on a test computer when possible. Here is some useful information to help when you upgrade QuickBooks and/or Windows.

Microsoft has made the Windows 10 operating system a free upgrade for those that have Windows 7 or Windows 8. Before you upgrade, however, make sure your applications are compatible with Windows 10. This includes QuickBooks and any 3rd party add-ons. Intuit states that QuickBooks 2015 and 2016 are supported on Windows 10.

There may be needed a workaround for Microsoft .NET Framework 3.5. Even though QuickBooks 2015 and 2016 are supposed to run under Microsoft .NET Framework 4.0, some functions may require Microsoft .NET Framework 3.5 also to be enabled. This Windows feature is turned off by default in Windows 10, even though .NET Framework 4.0 is enabled. To turn on Microsoft .NET Framework 3.5, follow these steps:
1) Open the Windows 10 Start Menu
2) Type Turn Windows features On or Off
3) Click on Turn Windows features On or Off when it appears in the Start menu list
4) At the top you should see an option for .NET Framework 3.5, ensure it is enabled
5) If it is NOT enabled:
• Click in the white check box to enable it
• Click OK
• Reboot the computer

Several QuickBooks features require Internet Explorer, but the new Microsoft Edge is the default browser in Windows 10. To configure Internet Explorer 11 browser follow these steps:
1) Open the Windows 10 Start Menu
2) Type Default Browser
3) Click the link that says Choose a default web browser when it appears in the Start menu list
4) When the Settings window appears, click the Default apps heading on the left (it should already be highlighted)
5) On the right of the screen, look for the heading Web browser and click the icon
6) A new Choose an app window will appear, select Internet Explorer 11 as your default browser and click OK

In summary, QuickBooks 2014 and older are not officially supported by Intuit. Any day, your IT professional will likely upgrade you to Windows 10. To continue working on a supported version of QuickBooks, you will need to upgrade to the current version – which is always advisable anyway, to take advantage of the latest features and functionality. As Intuit’s First Solution Provider, we are afforded special reseller discounts which we always pass on to our clients. Contact us today for current pricing…



Mario Nowogrodzki, CPA.CITP, is founder and principal of Mendelson Consulting (www.mendelsonconsulting.com), an accounting technology firm that assists entities with planning, selecting and implementing business management systems. The firm was selected as Top Technologist by the Sleeter Group and Top Integrations Advisor by Insightful Accountant. Nowogrodzki is a member of the Florida Institute of CPAs Business Technology Section; a contributing author and speaker for Intuit, Accountex, and the Woodard Group. Contact him at mario@mendelsonconsulting.com or at 954-447-0250.

This Post Has 3 Comments

  1. Mark Klopfenstein

    It worked. Thank you so much for posting this. Very helpful.

  2. David k. forkpah


  3. Richard

    I want to say THANK YOU as I have installed QB on my new computer and have spent more than 5 hours with intuit and they could NOT resolve the problem

    But once I did what you said of putting explore it WORK

    Again thanks!!!!!!!

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