Entries have all been made, reports are all run, and the story comes to an end. Fade to Black…. Another inevitable ending has arrived: the sunset of QuickBooks 2017.
What is the QuickBooks Sunset Policy?
The QuickBooks sunset policy says that Intuit will discontinue certain services and add-ons for older versions to focus on newer ones. No matter if you are using QuickBooks Pro, Premier or Enterprise desktop, if it is three years after release it will go through its sunset. Most recently, at the end of May 2020, the 2017 desktop versions had their sunset.
What services no longer work?
Once a version is end-of-life and out of support (sunset), the base software with no add-ons will still work. However, you will no longer be able to subscribe to live technical support. You will also lose access to:
• Online Banking
• Desktop Payroll Services
• QuickBooks Online Backup (called “Intuit Data Protect”)
• Multi-Currency and Exchange Rate
• Merchant Services
• And many others
Additionally, the 2017 desktop versions will no longer receive security updates after June 1st.
QuickBooks Enterprise users should pay close attention, because you will continue to have access to support until the expiration of your Full-Service Plan, but then your software will no longer update and may ultimately fail to launch altogether. Updating to the the latest version of QuickBooks Enterprise is the best way to ensure uninterrupted service.
What can I do?
If you do not use any add-ons or services, you can keep using QuickBooks Pro or Premier Desktop 2017, and Enterprise until the end of your service plan. Be warned that support is only ever available for versions within three years – meaning 2018, 2019, and 2020 versions in this case.
If you do use any add-ons or services, and want to continue support of those services, your best bet is to upgrade to the newest version of QuickBooks. Most software and company file upgrades take less than an hour, according to Intuit, but the bigger the file is, the longer it will take to upgrade.
We can help you upgrade your software and update your systems!
The employees of Mendelson Consulting have a combined 100 years of QuickBooks experience, and our Noobeh cloud services team has what your business needs to keep QuickBooks running, accessible from anywhere and performing for your business. Contact us via our email email@example.com or call 954-447-0250, and one of our experienced consultants will help you get your systems up to date so your business does not up in the dark…